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Privacy Policy

Last updated: September 22, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to >Quality Turf Group, Lakeshore, Ontario, Canada.
  • Cookies are small files placed on Your device by a website, containing details of Your browsing history and preferences.
  • Country refers to: Ontario, Canada.
  • Device means any device that can access the Service such as a computer, cellphone, or tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any third-party company or individual employed by the Company to provide or support the Service.
  • Usage Data refers to data collected automatically when using the Service.
  • Website refers to https://qualityturfgroup.com.
  • You means the individual accessing or using the Service, or the company/legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information, such as:

  • Email address
  • First and last name
  • Phone number
  • Address (City, Province, Postal Code)

Usage Data

We may also collect information automatically, such as:

  • IP address
  • Browser type and version
  • Pages visited, time/date of visits, and time spent on pages
  • Device type, operating system, and unique device identifiers

Tracking Technologies and Cookies

We use Cookies and similar technologies to track activity and store information. You can refuse Cookies through your browser settings, but some Service features may not function properly.

Types of Cookies we use include:

  • Essential Cookies – Required for basic website functions.
  • Preference Cookies – Store your settings and preferences.
  • Analytics Cookies – Help us understand how visitors use our site.

Use of Your Personal Data

Quality Turf Group may use Personal Data for purposes such as:

  • Providing and maintaining our Service
  • Managing Your account or booking requests
  • Responding to inquiries and providing customer support
  • Sending updates, offers, and service information (if opted-in)
  • Analyzing website performance and improving user experience
  • Complying with legal obligations

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes described, or to comply with legal and regulatory requirements.

Disclosure of Your Personal Data

We may share information:

  • With Service Providers who help deliver our services
  • For business transfers (e.g., sale, merger)
  • To comply with legal obligations or protect Company rights
  • With Your consent

Security of Your Personal Data

We use commercially acceptable methods to protect Your information, but no system is 100% secure.

Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from children. If You believe a child has provided Personal Data, please contact us.

Links to Other Websites

Our Website may contain links to third-party sites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, You can contact us:

By email: info@qualityturfgroup.com
Through our website: https://qualityturfgroup.com

Who we are

Suggested text: Our website address is: https://qualityturfgroup.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service. 

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